Alert suppression

How to suppress an alert

  1. From the Realtime Alerts section in the left navigation menu, select Medium or Critical.
  2. Locate the alert you want to suppress by selecting the customer, product, user, IP/location, and/or description of the alert.
  3. Click Suppress for the alert.

Choosing how to suppress an alert

  • Only the account listed in the event.
  • Some accounts in the same organization.
  • All accounts in the same organization.
  • All accounts in all organizations.

Select the number of days to suppress the alert, and click Suppress.

Viewing a list of suppressed alerts - releasing suppression

From the left navigation menu, click Suppressed to see all successfully suppressed alerts.

You can also Release Suppression of an alert.