Many configurable alerts can be set to email alerts when conditions are met. How do you compete with that?

  • You can manually configure email alerts from Microsoft one customer at a time. This can take 30 minutes to hours per customer. Refer to this Microsoft resource.

  • SaaS Alerts is going to provide you with the following differences:
    • Alert functionality for customers with as low as a business basic Microsoft 365 subscription.
    • Maintain a history of those alerts and provide reporting to your customers (unlimited retention of data from SaaS Alerts versus only 30 days from Microsoft).
    • Provide alerts regarding your customers' other SaaS Applications and correlate information between them and Microsoft Products.
    • Surface alerts Microsoft will ignore.
    • Allows the MSP to directly increase revenue per customer with higher margin than increasing Microsoft licensing to achieve similar alerting capability.
    • With all of the security issues Microsoft is facing lately, do you really want Microsoft policing Microsoft?